Was credited points for that inconvenience, was advised to let them know so they can switch the room. Heat was the only option as the AC was busted. Beautiful hardwood floors, I need extra room for my yoga sometimes so I moved the bed, very dusty and not kept up with under that area. No upgrade was given, did get a higher floor. Parking is real easy! Check in I was greeted kindly and thanked for my platinum elite status. Look forward to above avarge evening club lounge expectations here! If you get wine have your key card ready and it will bill directly to your room, 6 oz of wine you’ll get per card tap! Breakfast Buffett was ok, not as good as the evening experience! Tune in after 7:00/7:30 for desserts too! Blue-berry sugar cookies?! YES!!!! Soooo good! Coffee, espresso and latte/etc machine also! There are two elevators so if you wonder the towers. Nancy in the M Club Lounge was the best and most helpful to all of us! Mary too! Shout out to both of them! They’re even gonna be open thanksgiving in the lounge. Love the aroma-therapy based bath and shower products.
Wonderful showers, bathroom is a bit small but the walk in shower makes up for it. Didn’t notice until the next morning after a long day of driving! Service dog friendly! No problems or complaints.
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